APPOINTMENTS/SERVICES

Q: Where are you located and do you travel?

A: I’m based in South NJ, and I offer mobile nail services within 30 Miles for 1 on 1 services. Travel fees may apply for locations outside my standard service zone.

Q: How can I book an appointment?

A: You can book directly through my website under the “Book Now” section. A deposit is required to secure your spot.

Q: Do you offer services for special events or group bookings?

A: Yes! I’m available for events, parties, and private bookings. Please contact me directly for custom packages.

CUTICLE OIL

Q: What’s in your cuticle oil?

A: My cuticle oil is made with all-natural, nourishing ingredients like [e.g., jojoba oil, vitamin E, and essential oils] to promote healthy nail growth.

Q: How often should I use cuticle oil?

A: For best results, apply it 2–3 times daily, especially after washing your hands or before bed.

Q: Is your cuticle oil safe during pregnancy?

A: Yes! My formula is gentle and pregnancy-safe, but always consult your doctor if you have specific concerns.

E-BOOKS & EDUCATION

Q: How do I access my eBook after purchase?

A: Once purchased, you’ll receive a download link via email. Be sure to check your spam/junk folder just in case!

Q: Can I get a refund on digital products?

A: Due to the nature of digital products, all eBook sales are final. If you have issues accessing your file, contact me and I’ll help.

Q: Do you offer one-on-one consultations?

A: Yes! I offer paid consultations where I answer questions about starting your nail business, building your brand, or getting into niche services like deceased nail care.

SHIPPING

Q: How long does shipping take?

A: Orders are processed within 3–5 business days. Once shipped, delivery typically takes 2–5 business days depending on your location and the shipping method selected.

Q: Do you offer international shipping?

A: At this time, we only ship within the U.S., but we’re working on expanding! Stay tuned by joining our email list for updates.

Q: How much is shipping?

A: Shipping rates are calculated at checkout based on your location and order weight. We also offer free shipping on U.S. orders over $[insert amount].

Q: Will I receive tracking information?

A: Absolutely! Once your order ships, you’ll receive an email with your tracking number so you can follow your package every step of the way.

Q: What if my package is lost or delayed?

A: If your package is lost or delayed by the carrier, please reach out to us at [your email] with your order number. We’ll do our best to assist you, but we’re not responsible for delays caused by USPS or other carriers.